Privacy policy

Privacy Policy

Last updated: January 5, 2026

THERA FACE BEAUTY (“we”, “us”, or “our”) operates this website and online store (the “Services”). THERA FACE BEAUTY uses Shopify to power the Services, including hosting, checkout, and payment processing.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, use, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you or your household.

Depending on how you interact with the Services, we may collect the following categories of personal information:

Contact information: name, email address, billing address, shipping address, phone number
Payment information: payment method details, transaction confirmations (payment card details are processed securely by Shopify and payment processors)
Account information: account credentials, preferences, and settings
Order and transaction information: products viewed, added to cart, purchased, returned, exchanged, or canceled
Customer communications: messages, emails, or support inquiries you send to us
Device and technical information: IP address, browser type, device identifiers, operating system
Usage data: interactions with the Services, pages viewed, and browsing behavior

We do not knowingly collect sensitive personal information unless required to fulfill a transaction or comply with legal obligations.

Sources of Personal Information

We collect personal information from the following sources:

Directly from you when you place an order, create an account, contact us, or otherwise provide information
Automatically through cookies, pixels, and similar technologies when you use the Services
From service providers that help us operate the Services (such as payment processors, fulfillment partners, analytics providers, and customer support tools)
From third-party partners involved in marketing, fulfillment, or advertising, where permitted by law

How We Use Personal Information

We use personal information for the following purposes:

Provide and Operate the Services

Process payments and orders
Arrange shipping, returns, refunds, and replacements
Manage customer accounts and preferences
Provide customer support

Improve and Personalize the Services

Analyze usage and performance
Customize content and recommendations
Improve product offerings and user experience

Marketing and Advertising

Send promotional communications (email or SMS, where permitted)
Deliver targeted advertising on third-party platforms
Measure advertising effectiveness

You may opt out of marketing communications at any time using the unsubscribe link in our emails.

Security and Fraud Prevention

Verify transactions
Detect and prevent fraud, abuse, or unauthorized activity
Protect our business and customers

Legal and Compliance

Comply with applicable laws and regulations
Respond to legal requests or enforce our policies

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies (including Shopify analytics and advertising tools) to operate the Services, analyze performance, and support marketing activities.

You can manage cookie preferences through your browser settings or applicable consent tools. Some features of the Services may not function properly if cookies are disabled.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

With Shopify, which hosts our store and processes transactions
With service providers that perform services on our behalf, such as payment processing, shipping, fulfillment, analytics, advertising, and customer support
With marketing and advertising partners to deliver personalized ads, subject to your rights and preferences
With fulfillment partners to process orders, returns, refunds, or replacements
With affiliates within our corporate group
In connection with a business transaction, such as a merger or sale
To comply with legal obligations, enforce policies, or protect rights and safety

Relationship with Shopify

The Services are hosted by Shopify. Shopify processes personal information as necessary to provide and improve its services. Shopify may use data from interactions with our store and other merchants to offer enhanced features.

For more information about how Shopify uses personal information, visit:
👉 https://privacy.shopify.com/en

Depending on your location, you may exercise privacy rights through Shopify’s Privacy Portal:
👉 https://privacy.shopify.com/en

Third-Party Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing personal information.

Children’s Privacy

The Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to request deletion.

Data Security and Retention

We implement reasonable safeguards to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to:

Provide the Services
Comply with legal obligations
Resolve disputes
Enforce agreements

Your Rights and Choices

Depending on your location, you may have rights to:

Access personal information
Request deletion
Correct inaccurate information
Obtain a copy of your data (portability)
Opt out of targeted advertising or data “sale” or “sharing”

We honor Global Privacy Control (GPC) signals where required by law.

We will not discriminate against you for exercising your privacy rights.

International Data Transfers

Your personal information may be transferred to and processed outside your country of residence. Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses to protect your data.